Service Agreement
This Service Agreement (the “Agreement”) is entered into by and between:
1. Service Provider: Butler Exterior Solutions LLC, located at 805 Burnt Pottery
Lane, Statesboro, GA 30461, and can be contacted at 912-210-8960 and
info@butlerexterior.com.
2. Client: The individual or entity accepting this Agreement and the estimate
provided by Service Provider, upon confirmation of the estimate.
This Agreement is approved and becomes binding upon the Client’s acceptance of an estimate
which incorporates the terms outlined below.
1. Description of Services
Specific Services Covered:
The Service Provider agrees to perform the following services:
• Pressure washing services, including but not limited to driveways, walkways,
patios, decks, fences, siding, and roofs.
• Soft washing services for delicate surfaces such as roofs, windows, and outdoor
furniture.
• Gutter Cleaning and Window Cleaning
Exclusions:
The following services are not included under this Agreement:
• Cosmetic repairs.
• Structural damage.
• Cosmetic repairs (e.g., paint touch-ups, minor surface imperfections).
• Structural damage or issues, including but not limited to loose siding, damaged
roofing, or cracks in exterior surfaces.
• Pre-existing conditions noted in the inspection, including, but not limited to, rust,
stains, or damage caused by weathering or aging.
• Services performed on surfaces or areas that have not been disclosed to the
Service Provider or were inaccessible during the inspection.
• Damages to exterior electrical systems, plumbing, or any other systems that are
not directly related to the cleaning service.
• Work on surfaces that are deemed unsafe or unsuitable for cleaning, such as
certain types of roof shingles, cracked windows, or other fragile materials.
• Any damage resulting from failure to comply with the Access Requirements (e.g.,
windows left open, unprepared surfaces).
• Cleaning of areas with excessive debris, hazardous materials, or biohazards that
the Service Provider deems unsafe to clean.
• Services on areas that are overly contaminated or require specialized treatment
outside of the Service Provider’s capabilities, such as mold remediation.
• Any damage to or from objects not moved by the Client (e.g., heavy furniture,
vehicles, or yard items).
• Other Pre-existing conditions noted in Inspection
2. Payment Terms
Pricing Structure:
Services will be quoted and accepted prior to start of work.
Payment Schedule:
Payments are due according to the following schedule:
• Upon completion of services.
• Monthly installments, if applicable.
Accepted Payment Methods:
The Service Provider accepts the following forms of payment:
• Credit/Debit card.
• Check.
• Cash.
• ACH Transfer
Any invoice or scheduled payment overdue by 10 days will incur a 7% late fee. If any payment
remains 30 days past due, the Service Provider reserves the right to file a civil suit to collect the
outstanding balance.
3. Service Performance
Work Timeline:
The Service Provider will complete the services within a reasonable time frame. Any delays due
to unforeseeable circumstances (e.g., weather, supply issues) will be communicated to the
Client as soon as possible.
Access Requirements:
The Client agrees to provide the Service Provider access to the property and the necessary
areas for the completion of the work. This includes, but is not limited to:
• Ensuring that water is turned on and accessible for use during the service.
• Moving any furniture, plants, rugs, or other personal property away from the
home or work areas to prevent damage.
• Removing any vehicles from the driveway or areas where the service will be
performed.
• Ensuring that all windows are closed. If the Client is aware of any windows or
doors with leaks (e.g., bad seals or weather stripping), they must place towels down to prevent
water damage.
• Cleaning the yard of any pet waste (e.g., dog poop) and removing any obstacles
that could hinder access or work.
• Ensuring that gates are unlocked and accessible for entry to the property.
• Ensuring that screen porches are accessible and clear of obstructions.
Failure to meet these access requirements may result in delays or additional charges. If the
Service Provider is unable to complete the work as planned due to lack of access or
preparation, the Client will be responsible for any additional costs or delays incurred.
Materials and Parts:
The Service Provider will supply all materials and parts needed unless otherwise agreed upon.
The Client is responsible for the provision of certain materials as outlined in the estimate.
4. Force Majeure Clause
Neither party shall be held liable for failure or delay in performance under this Agreement due to
unforeseen circumstances beyond their control, such as acts of God, war, terrorism, natural
disasters, or labor disputes.
5. Client’s Duty to Disclose Issues
The Client agrees to disclose any known issues with the property that may impact the Service
Provider’s ability to perform the services, including but not limited to structural problems, water
damage, or unsafe conditions.
6. Authorization
The Client authorizes the Service Provider, its employees, and representatives to access the
Client’s property to accomplish the requested services. The Client also agrees to allow the
Service Provider to visit the property before the service for an assessment and after completion
for a follow-up check. These visits may occur with short or no prior notice.
7. Change Order Process
Any changes to the original scope of work will require the Service Provider to provide a written
change order, detailing the additional costs and timeline. Work will only proceed after the
Client’s approval of the change order.
8. Liability Limitations and Disclaimers
The Service Provider is not responsible for any incidental or consequential damages, including
but not limited to property loss, damage due to pre-existing conditions, or damages not caused
by the Service Provider’s negligence. The Service Provider shall not be held liable for damages
noted during the pre-inspection or after the work has been completed.
The Client acknowledges that certain exterior surfaces, including but not limited to painted siding, trim, and previously treated areas, may have existing wear, fading, oxidation, or damage. The Client understands that cleaning processes, including soft washing and the natural runoff of cleaning solutions, may reveal or exacerbate these pre-existing conditions. Butler Exterior Solutions LLC takes all reasonable precautions to minimize impact; however, the Service Provider shall not be held responsible for any additional paint fading, discoloration, or surface changes resulting from the cleaning process on surfaces that have been previously affected or are in compromised condition.
Exterior Lighting & Electrical Fixtures:
The Client acknowledges that exterior cleaning involves the application of water and/or cleaning solutions in areas where exterior light fixtures, permanent or temporary lighting systems, electrical connections, outlets, cameras, sensors, and other electrical components may be present. The Client is responsible for ensuring that all such components are properly installed, sealed, weather-resistant, and suitable for exposure to normal exterior cleaning conditions. Butler Exterior Solutions LLC will exercise reasonable care around these components but cannot guarantee that water or cleaning solution will not contact them. To the fullest extent permitted by law, Butler Exterior Solutions LLC shall not be responsible for malfunction, corrosion, water intrusion, electrical failure, discoloration, deterioration, or other damage occurring during or following service where such damage results from pre-existing defects, inadequate weatherproofing, improper installation, failed seals, deterioration, manufacturer limitations, or other conditions not caused by Butler Exterior Solutions LLC’s negligence. The Client must disclose any known sensitive, damaged, non-weatherproof, or improperly sealed electrical components before service begins.
9. Intellectual Property and Marketing Rights
The Client agrees that the Service Provider may use photos or videos taken during the service
for marketing, promotional, or advertising purposes, including online media. Any custom designs
or work provided by the Service Provider (e.g., landscaping designs) shall remain the
intellectual property of the Service Provider.
10. Termination Clause
Either party may terminate this Agreement if the other party fails to comply with its terms,
subject to a notice period of [Insert time frame]. In the event of non-payment or breach of
contract, the Service Provider reserves the right to stop work and take legal action to recover
outstanding amounts.
11. Dispute Resolution
If a dispute arises from this Agreement, both parties agree to attempt to resolve it through
negotiation. If unsuccessful, mediation or arbitration may be used as the next step. Arbitration
shall take place in [Insert location], and the prevailing party shall be entitled to recover legal
fees.
12. Severability Clause
If any part of this Agreement is found to be unenforceable, the remaining sections will remain in
full force and effect.
This Agreement constitutes the entire understanding between the Client and the Service
Provider and supersedes all prior agreements or understandings.
By accepting the estimate provided by the Service Provider or by
scheduling an appointment, the Client acknowledges and agrees to all terms and conditions
outlined in this Agreement. This acceptance is binding and constitutes a legal agreement
between the Client and the Service Provider.